Let’s connect.
amirljuljanovic@gmail.com | (562) 287-4585
Service-driven and technically skilled professional with a strong background in luxury retail, small business-to-business operations, and complex project management. Known for delivering exceptional customer experiences—with over 280+ five-star reviews—while maintaining top standards for safety, precision, and operational efficiency.
PROFESSIONAL EXPERIENCE
Small Business Owner at Hollywood Dog Care, L.L.C.(January 2022 - January 2026)
Acquired 150+ clients and maintained 80% of clients with 280+ verified 5-star reviews, reflecting strong long-term client relationships with high customer satisfaction, trust, and professionalism.
Improved operational costs and efficiencies YoY to scale business by leveraging data tracked from the Rover app to optimize pricing, scheduling, and service offerings, leading to an increased profile visibility and bookings by 35% YoY and generating approximately $80K annually.
Responsible for animal well-being and safety, including administering medication and following necessary detailed instructions while managing last-minute schedule changes.
Digital Marketing Coordinator at Fuel Cycle in Los Angeles, CA (Aug 2019 - Nov 2020)
Increase website traffic 40% in 2019 by optimizing on-site ads with Google Adwords, product marketing, internal content linkage, tags and directed SEO initiatives
Produce and manage a 45-session digital consumer insights conference within 8 weeks, working with V.P.’s and CXO’s from IBM, ESPN, BET, and more, garnishing 4K signups generating 173 MQL’s within TAM ($1B+ annual rev), influencing $207K of product/service up-sell and renewal
Additionally, responsible for all organic and paid social advertising pre- and post-conference by taking leads within TAM to retarget paid ads and improve CRM grade within Salesforce through market research resources, product one-sheets, and client case studies nourishing leads to close deals with sales.
Graphic Designer at Fuel Cycle in Los Angeles, CA (Aug 2017 - Aug 2019)
Provided creative leadership on brand innovation, current industry trends, and best practices. Design with Adobe Creative Suite both external and internal marketing resource collateral such as eBooks, White Papers, Infographics, Guides, Sales sheets, Decks, Fuel Cycle’s Go-to-Market strategy and Fuel Cycle branding guidelines to Fortune 500 clients & prospects.
Production Design Intern at Belkin International in Los Angeles, CA (Aug 2017 - Sep 2017)
Produced production files for packaging, design collateral, ads, tradeshow materials, and other marketing-related projects within branding guidelines.
Sales Associate at Nordstrom in Santa Monica, CA (August 2017 - September 2018)
Ranked among the top associates for customer satisfaction and sales volume by proactively engaging customers, meeting monthly goals, and minimizing returns
Delivered personalized customer service in a fast-paced, high-end retail environment, assisting a diverse customer base with purchases, handling credit and POS transactions
EDUCATION
University of California, Los Angeles (UCLA) Cognitive Science, B.S. 3.7 GPA
University College London London, England, United Kingdom, Digital Marketing